Terms and Conditions
Last Updated: 07/02/2026
Eleria places the highest importance on respecting the right to privacy and protecting the personal data of individuals who visit and browse, and where applicable, place orders to purchase products through its website (hereinafter referred to as the Website) (hereinafter referred to as the User or Users)
This document aims to inform users of the conditions under which Eleria collects, stores, uses, and processes personal data, whether when visiting the Website, visiting our points of sale (if any), applying for a job at Eleria, or interacting with or being exposed to Eleria content, in accordance with applicable data protection laws in the regions where we operate, hereinafter referred to as the Privacy Policy
Eleria reserves the right to modify the Privacy Policy at any time, particularly to comply with changes in legislation and regulations or as a result of editorial or technical developments or updates to services affecting the collection and processing of personal data
Eleria encourages users to review the latest version of the Privacy Policy periodically when visiting the Website or before placing any order
1.1 Data Controller
The processing of personal data is carried out by Eleria as the owner and operator of the Website, acting as the data controller of users’ personal data
1.2 Personal Data Collected
Personal data refers to any information that enables the identification of a natural person, directly or indirectly
Eleria collects personal data either directly when the user fills out forms, creates an account, places an order, contacts customer service, or applies for a job
Or indirectly through browsing data and technical data necessary to operate the Website and improve user experience in accordance with the Cookies Policy
Personal data may include
Identification data such as name, email address, address, and phone number
Account data
Order, billing, and delivery data
Login data
Browsing data, IP address, and approximate geolocation
Payment data necessary to complete transactions
Any information voluntarily provided by the user when communicating with Eleria
Providing certain personal data is necessary to deliver products and services, and failure to provide it may result in inability or delay in service
1.3 Compliance with Saudi PDPL and GDPR
Eleria processes personal data in accordance with
The Saudi Personal Data Protection Law issued by the Saudi Data & AI Authority
And the General Data Protection Regulation (GDPR) where applicable
Eleria adheres to the following principles
Processing data lawfully, fairly, and transparently
Collecting data for specific, legitimate, and clear purposes
Limiting data collection to what is necessary only
Ensuring data accuracy and updating it when needed
Securing data and protecting it from unauthorized access, loss, or alteration
Not retaining data longer than necessary for its intended purpose
Users are granted their rights under applicable laws, including
The right to access their data
The right to request correction or updates
The right to request deletion where legally permissible
The right to object to or restrict processing in certain cases
The right to withdraw consent at any time without affecting the lawfulness of prior processing
Product Dimensions Notice
All product dimensions and measurements provided are approximate and closely reflect the actual product
By completing a purchase, the customer acknowledges and agrees that dimensions may vary by up to 3 cm (maximum) in either direction